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Describe your job.
As a freelance journalist, I work for a number of publications in the real estate, travel, healthcare, business and features arenas. Mostly I write by assignment; other times I pitch stories to my publications’ editors and write once the story idea is accepted. Most people in Atlanta know me as a public relations person, but as times change, I’ve returned to my journalism roots. My PR business has always been conducted like a news operation, focusing on media relations. This is a natural transition for me and I still maintain a handful of PR clients.

What time/day is best to call?
Like many freelancers, I maintain a separate home office and keep regular business hours, usually working any 24 hours a day and seven days a week I choose! But seriously, even freelancers try to maintain regular hours like the rest of the working world, so telephone calls between 8:30 and 5:30 are most welcome. Also, please leave complete telephone messages with details and repeat phone numbers slowly. Many times, I check my messages from remote locations while I’m traveling and return calls from the road.

How do you prefer to be contacted? (e-mail, phone, fax, mail)
With all the spam out there, e-mail can be tricky. Unless I know the source of the e-mail, I won’t open it, so a phone call with details is the best way to start. Then, I really like it when someone sends me snail-mail or electronic follow-up materials pertinent to the story. To me, one of the worst things someone can do is to tell me to check out their website for background information, unless they send me a direct link. I really like when public relations people send me the exact documents, not just refer me to a website. As a freelancer, time is short and I rely on PR people to assist me in knowing the most important information instead of leaving it to me to research. I still get lost on the Internet! There’s so much good information out there.

Which topics are hot right now? Which are not?
Travel and tourism are very hot topics as we approach the summer. With skyrocketing gas prices, people are looking for ways to have inexpensive vacations. However, think about it. Even if gas prices increase by $1.50 per gallon, a driving vacation up to 500 miles away with a car that averages 20 miles a gallon will only cost $150 more than it did last summer. Driving transportation for a family is still less expensive than air fare. It’s a reporter’s job to keep things in perspective.

What's your most memorable experience with a PR person?
I really love the hospital and healthcare public relations folks that I work with because they understand the sense of urgency in connecting me with a good and articulate source when I need it. As a freelancer, as with any journalist, I’m often on deadline and may need just one more piece of information – right then. The PR people who understand this and help me get what I need are the ones I’ll come back to again and again.

Anything else you'd like Atlanta's Public Relations industry to know?
Think of press releases as “bait” to lure a reporter into doing a story about your client. Create a good pitch and the stories will come. If your press release doesn’t sell the story in the headline and the first paragraph, you’ve wasted your time and your client’s money.

Also, remember that good writing is the best tool a PR professional has. Second-best is organization and attention to details. The old staying goes, it’s not the elephants … it’s the mosquitoes that will get you every time.

Thank you to our Media Pro Guest Columnist:
Pam Keene
Freelance Journalist
Pamela A. Keene Public Relations Inc.

770-965-3340
fax: 770-965-3634
pam@pamelakeene.com